http://www.adiversworld.com

[Kingpatzer]

I think it all depends on which lottory ticket you have . . .

I know a lot of people who love "Scuba Daddy's" for example. I'm not one of them. The one time I walked in the store, I had an experience that turned me off of them completely.

On the other hand, I have a neighbor who swears by the shop and insists I just was unlucky that day.

And the truth is probably somewhere in the middle.

My point, besides the one on top of my head, is that bad experiences do happen. They can, and should, form the basis for an individual's decission to use a store or not. But rarely are anecdotal experiences a sound basis for deciding who to shop with. For no other reason than people are about 10 times more likely to complain than to praise!