air fills

[Dirk Diggler]

mattd, I think Smith should have made good or came up with a satisfying compromise if they did not, perhaps you contacted them?  But I dont know the details and dont feel its any of my business either.   

But I know for a fact that there is at least one LDS that has gone as far as honoring another LDS' air fill cards because the customer was loyal and wanted to frequent and do business with that LDS from then onward.

Surely, other LDS' would cut you some sort of a deal on a trade out in the minimum.  Likely, the best of all scenarios, especially if you touted that kind of service on mnscuba as often and as loudly as when you are critical.  Yes, complaints can be valid, but solutions are plenty when one looks for them.

Rag, rag, rag.  This forum has so much negativity.  The problem to me is, too many people are impatient and run off to complete strangers and public forums to voice an opinion -  so bent out of shape are we over an air fill for pete's sake?  Yet we miss the boat on a completely happy outcome or compromise if they would just approach our LDS' with a "what can you do to help" kind of interest and attitude.  One would be amazed at how far one gets when one's ego, impatience, and attitude is in check long enough for another to be able to listen and offer to assist or aid.

For others, no matter what price an LDS charges for an air fill it still wouldnt be good enough or they would find something else to gripe about, that is who they are.  But it is a shame for how much voice they get, and they dont get the big picture that finding solutions is more rewarding than complaining.  Time for all of us to see that diving is about building up people's positive experiences, otherwise this sport will get less inviting to us and our firends unless more people learn that. 

I'm off to go get my tanks filled, have a great weekend of diving.